Privacy Policy

TiMOTION is an industry-leading provider of electric actuation systems. With subsidiaries and sales agents situated across the world, TiMOTION is well-positioned to provide global engineering and sales support.

For the detailed list of global locations, please click here.

This Privacy Policy describes what, how, and why we collect personal data when you communicate with us, use our services, or visit our website following the applicable EU General Data Protection Regulation. 

This Privacy Policy shall apply to any User accessing and using our websites (www.timotion​.com) as well as contacts in general.

We encourage you to read our Privacy Policy carefully. By continuing to use our services, it is assumed you consent to the terms and conditions of our Privacy Policy.

Insofar as we obtain your consent, Article 6, Paragraph 1, of the European Union (EU) General Data Protection Regulation (GDPR) serves as the legal basis for processing your personal data.

Personal data is defined as any information relating to a directly or indirectly identified or identifiable person, such as a name, first name, Email address, IP address, phone number, etc.

We may use your personal data for the following purposes:

• To improve our services
• To provide a better user experience on our website
• To operate and manage our website
• To contact you regarding products, services, and other purposes you might have requested (EX : Online inquiry or E-News)
• To create marketing campaigns and surveys
• To process job applications

5-1. Website Visitors

When you access our website, information of a general nature is recorded automatically. This information is necessary to deliver the contents of web pages requested by you correctly and is mandatory when using the internet. We statistically evaluate anonymous information of this kind to provide a better user experience.

Information we collect includes:  

• IP address

• Operating system

• Type of web browser

• Browser ID

• Browsing Activity and other data on how you interacted with our website

5-2. Contact Us by Website Online Inquiry or Our Email

If you wish to contact us, you may do so using the online inquiry form provided on our website. To submit the form, we ask you to complete the following information:

• Subject matter

• Country

• Name

• E-mail address

• Phone number

• Name of company

• Reason of contact

The data entered in the input fields is transmitted to us and stored. You may choose to provide us with this information or decline. However, without these details, we may not be able to fulfill your request. Any other information you wish to provide on the contact form is at your discretion.

You may also establish contact by using the Email addresses provided on our website. Your personal data, as transmitted voluntarily by Email, would then be stored and processed.

We may also process personal data that you voluntarily share with us by e-mail as part of a contract, a survey, or in the processing of your registration.

5-3. Subscribe to Our Newsletter on Our Website

Our website offers the opportunity to subscribe to our newsletter. To receive our newsletter, we require, at a minimum, the following information:

• Email address
• Country

For personalization, you may voluntarily provide additional personal information:

• Company name
• Name

5-4. Download 3D Files of Products

Website registration with your name, Email address, and basic contact details is required to download 3D files.

Our local sales team might contact you to check if you need further assistance with your project.

5-5. Offline/In-person Meetings

We may also collect personal data directly from you or other persons linked to the company where you are employed during face-to-face meetings at industry exhibitions and other in-person events.

The personal data collected orally or via business cards are stored on our server unless otherwise required by law.

5-6. Job Applications

This Privacy Policy also applies to personal data given by job applicants, and potential candidates for employment and collected during our optional recruiting programs and events.

As part of our application process, we gather different data types such as your name, address, contact information, work and educational history, achievements, and test results. 

This information may originate from your CV, certificates, or cover letters and can be provided by:

• You directly, through the submission of electronic documents on our website

• Recruitment agencies

• An agent/third party acting on your behalf

• Publicly available sources (e.g. LinkedIn)

We also may collect personal data about you from your prior employers, TiMOTION employees you have interviewed, and employment background check providers, to the extent this is permitted by applicable law.

We will not collect sensitive personal data relating to ethnicity, health, trade union membership, philosophical beliefs, sexual orientation, and other categories as prescribed by law.

Your personal data will only be processed and seen by the necessary contact persons. All TiMOTION employees responsible for such data processing are required to protect the confidentiality of your data.

We will only retain your personal data for as long as it is reasonably necessary for the purposes set out in this Privacy Policy and fulfill any legal requirements.

Your information will be kept with us for marketing purposes until you notify us that you no longer wish to receive this information.

TiMOTION may also keep data in an anonymized form for statistical purposes as opposed to deleting your data.

7-1. Use of Cookies

Cookies are small text files stored on your hard drive, assigned to the browser you are using, and provides certain information to the website that sets the cookie.

TiMOTION uses cookies:

• to operate, improve and optimize user's browsing experience,
• to perform customer service, users analysis and segmentation,
• to provide better and tailored services to users,
• to make statistics.

For more information about cookies, please read our Cookie Declaration which you will find on our website. You can at any time change or withdraw your consent from cookies and third-party connections via the Cookie Declaration on our website. However, please note that if you do this, you may not be able to use all the website features to the fullest extent possible.  

7-2. Google Analytics

This website uses Google Analytics, a website analytics service provided by Google LLC, (1600 Amphitheater Parkway Mountain View, CA 94043, USA). Google Analytics uses cookies that allow us to analyze the use of the website. The information generated by the cookie is usually transmitted to a Google server in the USA and stored there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to internet usage to the website operator.

For these purposes, our legitimate interest lies in the data processing. The legal basis for using Google Analytics is § 15 Abs. 3 TMG or Art. 6 Abs. 1 f DSGVO. The data sent by us and linked to cookies, user IDs (e.g., user ID), or advertising IDs will be automatically deleted after 50 months.

Please click the following link to learn more information about Terms of Use and Privacy.  

7-3. Social Media

As a company, social media features are hosted on our website. We track all our links when we post content on our social media.

Using Google Analytics, we can track the IP address, pages accessed, time of access, the number of pages viewed. We also collect some information about the location, town, country, the type of device used, age range, gender, and more.

Through those analytics, we offer you the option to interact with social networks and other users to improve our offer and make it more relevant for you as a user. The legal basis for using plugins is Art. 6 Para. 1 (1) (f) GDPR.

During your visits to our social media platforms, personal data you may share can be collected and transmitted to the social network provider. We have no control over our social media partners' data processing.

7-4. YouTube Videos

We use embedded YouTube videos in enhanced privacy mode. YouTube is a service provided by Google. YouTube provides an enhanced privacy mode, ensuring that YouTube does not store cookies with personally identifiable information on your computer.

Click here to read more about the enhanced privacy mode.

7-5. Email Marketing Campaign

TiMOTION would like to contact you from time to time about our new products, global events, and industry trends by Email. We use Mailchimp, a marketing automation platform, to create automated campaigns, manage mailing lists, and more. 

The Email we send out via Mailchimp contains cookies that enable us to detect when the subscriber has opened the Email or clicked on certain links. These technologies record each subscriber's Email address, IP address, date, and time associated with each open and click for a campaign. Such data is used to create reports about how an Email campaign performed and what actions recipients took. The cookie-generated information about your Email interaction from Mailchimp is usually transmitted to the Mailchimp server in the USA and stored there.

If you subscribe to our E-News, it is assumed you consent to the storage of your personal data provided for this purpose. 

You can opt-out of the subscription at any time by clicking on the “Unsubscribe” link included in the Email campaign or by contacting us using the details at the end of this Privacy Policy.

For further information about the data protection offered by MailChimp, please click here.

We reserve the right to change our privacy practices when necessary due to changes in relevant and applicable legal or regulatory requirements in our business practices or to serve your needs better.

We will notify you of any changes by posting the new Privacy Policy on this page. Once posted, these changes go into effect immediately.

We may share your personal information with third parties who perform functions on our behalf and provide services to us, such as authorized partners, suppliers, distributors, professional advisors, and function coordinators.

We may share your personal information with our other TiMOTION companies for internal reasons, primarily for business and operational purposes.

Where required, we share your personal information with third parties to comply with a legal obligation.

These third parties comply with similar and equally stringent undertakings of privacy and confidentiality.

No other third parties have access to your information unless we specifically say so in this Privacy Notice, or the law requires this.

Our Website contains links to other sites outside our control and is not covered by this Privacy Policy.

We would like to point out that by clicking on the links provided, the operators of such sites may collect information from you that they will use according to their own privacy policies, which may differ from ours.

Therefore, we encourage you to review the privacy notices, statements, and/or policies of all sites that you visit, including those whose links are provided, so that you can understand how those sites collect, use and share your information.

We will assume no responsibility for any third-party sites or services' content, privacy policies, or practices.

11-1. The right to be informed

You have the right to be provided with clear, transparent, and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Privacy Policy.

11-2. The right of access

You have the right to make a direct request to TiMOTION for information about your data and any processing of data affecting you.

11-3. The right to rectification

You are entitled to have your information corrected if it’s inaccurate or incomplete.

11-4. The right to erasure

Also known as “the right to be forgotten,” it enables you to request the deletion or removal of your information if it is not necessary or for any other reason stipulated in the law.

11-5. The right to object to processing

You have the right to object to certain types of processing, including processing based on our legitimate interests and processing for direct marketing (i.e., if you no longer want to be contacted with potential opportunities). We keep lists of people who have asked for further use of their information to be ‘Objected’ to ensure the restriction is respected in the future.

11-6. The right to withdraw consent

If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time. This includes your right to withdraw consent to us using your personal data for marketing purposes.

If you have questions on the processing of your personal data, would like to exercise any of your rights, please contact us by Online Inquiry Form or by Email:

• TiMOTION Headquarters: sales.tw@timotion.com
• TiMOTION Europe: sales.eu@timotion.com
• TiMOTION USA: sales.us@timotion.com
• TiMOTION Latin America: sales.la@timotion.com
• TiMOTION Japan: sales.jp@timotion.com
• TiMOTION Australia: sales.tw@timotion.com

For the detailed contact information of global locations, please go to Contact.

Last updated: May 2021